Privacy Policy

At Royal Damascus Knife, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

• Personal Information: Name, email address, shipping address, phone number, and payment details.
• SMS Consent: Phone number consented for transactional and promotional texts.
• Non-Personal Info: IP address, browser type, device details, and site behavior data.

2. How We Use Your Information

• To process and deliver your orders.
• To send order confirmations, updates, and shipping info via email or SMS.
• To respond to inquiries or customer service requests.
• To improve user experience and website performance.
• To send promotions (if opted in).

3. SMS Privacy and Communication

We respect your privacy and SMS preferences:

• Your number is never shared with third parties for marketing.
• Used only for order updates, service alerts, and support.
• Reply "STOP" to unsubscribe anytime.
• Standard message/data rates may apply.
• Frequency varies based on your interactions.

4. Sharing of Information

We do not sell or trade your information. We only share data with verified partners who assist in order fulfillment, payments, or communication.

5. Payment Security

We use secure processors such as Stripe and PayPal. Card data is encrypted and never stored on our servers.

6. Cookies

Cookies help personalize your experience and improve performance. You can control cookie settings through your browser.

7. Data Protection

We implement secure technical and organizational measures to protect your data from unauthorized access or misuse.

8. Your Rights

• Request access, correction, or deletion of your data anytime.
• Opt out of promotional emails or SMS messages.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies independently.

10. Children's Privacy

We do not knowingly collect data from children under 18. Contact us immediately if a minor’s information was submitted.

11. Changes to This Policy

We may update this policy periodically. Updates will be posted here with the new effective date.

12. Contact Us

If you have any questions or concerns, reach out to us:

• Email: support@royaldamascusknife.com
• Phone: +1 929 378 4904

Last updated: April 16, 2025